New Client Center

How Do I Become a Client?

To begin the process of establishing yourself as a client, call our Houlton location to begin the establishing process. We will want to have your records at or before the first appointment so that we can get accurate medical care started as soon as possible, though we can begin care without prior records. At this point in time, we are only accepting new clients at the Houlton location. However, no matter what town you live in you can apply to become established at the Houlton location!

Why pause taking clients in Presque Isle?

There is a nationwide shortage in veterinarians and Aroostook County in particular has a shortage in animal healthcare professionals. Our goal is to maintain a high quality of care at all times while helping as many individuals as possible. However, achieving this balance at a level we find acceptable becomes challenging when we either increase the number of patients seen each day beyond a certain limit or create a situation where patients cannot receive timely care after falling ill. We apologize for the distressing situation this may cause to owners and animals that are seeking healthcare that we cannot provide. We are currently expanding our staff to help Aroostook County become less underserved. Please understand we have animals’ and clients’ best interests in mind.